PHRACTIONL — PRIVACY POLICY (FULL PAGE, SMS COMPLIANT)
Last Updated: January 2025
PhractionL (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard information on our website and through our messaging program.
1. Information We Collect
We may collect the following information when you interact with our site or SMS program:
Name
Phone number
Payment information (when applicable)
Usage data such as form submissions, appointments, and preferences
2. How We Use Your Information
We use information solely to operate the PhractionL platform, including:
Sending confirmations, reminders, and property information
Providing customer support
Delivering marketing or promotional content to opted-in users
Improving our services
3. SMS Privacy Requirements (MANDATORY COMPLIANT SECTION)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
SMS opt-in data
SMS consent
SMS phone numbers
SMS usage data
…will never be sold, rented, traded, transferred, or used outside providing the SMS service.
4. Information Sharing
We only share information when necessary to operate our services, such as:
customer service providers
secure hosting or infrastructure providers
We do not share or sell personal information for advertising, affiliate use, or marketing.
5. Data Security
We use administrative, technical, and physical safeguards to protect personal information.
6. Your Rights
You may request access, correction, or deletion of your information at any time by contacting:
[email protected]
7. Cookies and Tracking
We use cookies to improve website experience. Users may disable cookies in their browser settings.
8. Updates to This Policy
We may update this policy. Continued use indicates acceptance of the revised policy.
9. Contact
For privacy-related questions, contact:
[email protected]